Privacy Policy

1. Overview

Smooth Traveling ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using Smooth Traveling, you agree to the practices described here.

If you have any questions, contact us at admin@smooth-traveling.com.

2. Information We Collect

We collect only what is necessary to provide the service:

• Account data: name and email address if you create an account or sign in.
• Trip data: trips, itinerary items, stops, and budget entries you create within the app.
• Usage data: anonymous analytics such as pages visited and features used, to improve the product.
• Technical data: IP address, browser type, and device information collected automatically by our servers.

We do not collect payment card details. Any payments are processed by our payment provider and governed by their privacy policy.

3. How We Use Your Information

• To provide, operate, and maintain the app and your trip data.
• To communicate with you about your account, updates, and support requests.
• To improve and develop new features based on aggregated, anonymous usage patterns.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

4. Data Storage and Security

Your data is stored on secure servers. We use industry-standard measures (encryption in transit via HTTPS, access controls, and regular security reviews) to protect your information. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but take reasonable precautions.

5. Cookies

We use essential session cookies required for the app to function (e.g. keeping you logged in). We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but some features of the app may not function correctly without them.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing.
• Data portability (receive a copy of your data in a portable format).

To exercise any of these rights, email us at admin@smooth-traveling.com. We will respond within 30 days. Signed-in users can delete their account directly from Settings after downloading an optional JSON backup.

7. Account Deletion and Retention

When you confirm account deletion in Settings, we first cancel any active Smooth Traveling subscription and permanently erase your account record, trips you own and their nested itinerary, route, budget, photo, and collaboration data, plus your membership and authored content on trips owned by other people. We remove private uploaded files before deleting your Clerk account, which invalidates active sessions. Download a JSON backup from Settings before confirming if you want to keep a copy of your trip data.

We may retain limited operational analytics and error records in anonymized form without your account identifier. Stripe and other providers may retain payment or transaction records for legal, fraud-prevention, accounting, or dispute-resolution requirements under their own retention policies. We do not retain your deleted trip content for a recovery period.

8. Third-Party Services

The app may integrate with third-party services (e.g. mapping, flight search). Each third-party service has its own privacy policy. We are not responsible for their data practices.

9. Children's Privacy

Smooth Traveling is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Continued use of the app after changes constitutes acceptance of the updated policy.